Privacy Policy
Effective January 1, 2026
Fieldstone Palm Bay Concrete & Masonry, palmbayconcreteandmasonry.com, service@palmbayconcreteandmasonry.com
Who this policy covers
This policy explains what information Fieldstone Palm Bay Concrete & Masonry collects through this website, how we use it, how long we keep it and what you can ask us to do with it. We're a masonry contractor in Palm Bay, FL, and this policy applies to everything on our site, starting from the home page.
If you call us, email us or fill out our form, you're dealing with the same small business described on our about us page. We treat your information the way we'd want ours treated.
Information you give us
When you use our contact form, call or email us, you may give us your name, phone number, email address, the address of the property, and a description of the work you need. Some people also send photos of the wall, chimney, driveway or other area they want looked at.
Our contact form is run by an outside form service. What you type goes through that service to us, and the service handles it under its own privacy terms.
Please don't send payment card numbers, Social Security numbers or other sensitive details through the form or by email. We'll never ask for them that way.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit, such as your browser type, device type, the pages you look at, how you got to the site and a general location based on your internet connection. We use this to see which pages people find useful and to fix pages that aren't working.
This information may be gathered with cookies, small files your browser stores, or with similar tools from analytics providers. You can block or delete cookies in your browser settings, and the site will still work for reading pages and reaching us.
How we use your information
We use what you send us to answer your question, set up an estimate, plan and do the work, send invoices and follow up after the job. We may also use it to keep our business records and to meet legal or tax requirements.
We don't sell your personal information. We share it only with the services that help us run the business, such as the form service, our email and phone providers and our website host, and only so they can do that work for us. We'll also share it if the law requires it or if we need to protect our rights or someone's safety.
We won't add you to a marketing list just because you asked for an estimate. If we ever send updates, every message will tell you how to stop them.
How long we keep it
We keep contact and job information for as long as we need it to finish your project, answer questions about work we've done and keep the business and tax records we're required to keep. After that, we delete it or remove the details that identify you.
If you reached out but we never did a job for you, we usually don't hold on to your details for long. You can also ask us to delete them sooner, as explained below.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep certain records by law, and if so, we'll tell you which ones and why.
Depending on the state you live in, you may have more rights under that state's privacy law. Contact us and we'll work through your request with you. We may need to confirm who you are before we share or change anything, so your information doesn't end up with the wrong person.
Keeping your information safe
We use reasonable steps to protect what you send us, such as limiting who can see it and using reputable services to run the site and the form. No website or email system is completely secure, so we can't promise that information sent over the internet will never be exposed.
Children
Our site is for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our site, our tools or the law changes. The current version will always be on this page, and if you keep using the site after a change, the updated policy applies.
How to raise a privacy question or concern
If you have a question about your information, want to make a request or think we've handled something wrong, reach out through our contact page or call us at (321) 326-1779. We answer the phone Monday through Friday from 6 AM to 10 PM, and Saturday and Sunday from 7 AM to 11 PM.
Tell us what you'd like us to look into, and we'll get back to you and work it out with you directly.